Acknowledgement of Outstanding Service
Katie and I are so grateful for the partnership we’ve developed over the past year with you and your team. After my parents passed away, I began dreaming of the Life & Legacy Experience for our staff at Chick-fil-A Support Center. I knew there would be many logistics that would need to fall into place to make this day remarkable for our participants. What a joy it’s been to have your team come alongside us to execute this experience 14 times this year with 166 participants total. We are so appreciative of your team’s contribution to support these special days! Many, many, many thanks to Audrey who has risen to the top as our favorite driver! From the beginning, we appreciated Audrey’s kind spirit and welcoming smile. She learned the route quickly, which allowed us to focus on the programming and participants rather than the next turn. Time after time, Audrey drives with such care and concern, while also being efficient when dropping us off and picking us up at each stop. A few experiences ago, I noticed that Audrey was going the second mile by standing outside the bus to greet each participant as they loaded the bus for the first time. There have even been a few times when she’s altered her speed to set the pace for the video as participants are watching to ensure it ends just as we pull up to a location. She is mindful to every detail including the temperature of the bus and volume of the videos. At the end of the day, she often relays to Katie a key takeaway she had from the experience herself, which means while driving she’s also being attentive to everything I share and the group’s discussion, stewarding the experience well. We are so extremely thankful that Audrey is part of our team, and we can’t imagine doing the day without her. Thank you for sharing her with us. We’ll miss our Life & Legacy Experiences these next couple of months, but we look forward to January. May you have a wonderful holiday season with your family and friends!Trudy W., Chick-Fil-A
What a joy it’s been to work alongside your team again this year for Life & Legacy Experiences. We are super grateful for the way you prepare for each tour with quick communication and exceptional service. We especially love our time with (driver) Audrey! She’s become a key part of our team.Katie V., Chick-Fil-A
Perfect for the job
It was a great time and (driver) Sabrina was perfect for the job. Thanks so much!Ken J.
Ran like clockwork
Everything with the buses and drivers ran like clockwork! It seems that EVERYONE staying at the hotels took advantage of our door-to-door service. It had been hard for me to get a handle on who would want to driver their own car. But it all worked perfectly in the end! Jim, Kelly, Marty and I were so glad we offered your services. I think it went a long way to easing everyone's mind about getting here and back...which means they could have more FUN at the celebration! Ben, you are a gem, and I so much enjoyed meeting and working with you and your team of professionals. You can be assured that I will call you again if needed, and will pass your name on to others in need of your services.Edie D.
Thank you so much for checking in-you all did a great job and we really appreciate it. We will definitely call you when we need another bus and tell our friends.Heather A.
Things went perfectly
...things went perfectly. Although I did not ride on the bus everyone that did agreed that it was a pleasant experience. Your firm exceeded our expectations and I would be happy to provide a reference should you need one with other clients in the future.Steve R.
Everything went flawlessly
…thanx so much for arranging the shuttle for us Friday night. Everything went flawlessly and it was a pleasure not to worry about how we were transporting people back and forth. As always you came through for me.A grateful customer
You have been great to work with
You have been great to work with… thank you so much for your patience and professionalism.Roxanna, International Paper
Everything was perfect
Everything was perfect, Ben. A little "overbussed", but better that than people walking! Great job, sir, and compliments to your drivers!Rick Barnes, Downey Trees, Inc.
Your drivers were both great
Everything went perfectly – your drivers were both great! Thanks for providing such good service. I will certainly be back in touch if we find ourselves in the area for another meeting.Cara C. Mitchell - ASID
Our trip was great
Our trip was great. Walt was great. We had the best time. I will definitely remember you for any future plansMichael P.
Pinnacle Transportation loves our customers and it seems the feeling is mutual. One recent shuttle customer had this to say: "...everything went wonderful and Michelle was a great driver and fun to be with."Recent Shuttle Customer
Kind words to share about Pinnacle Transportation
"Busmax is also honored to be part of such a wonderful working relationship with Pinnacle. It is with great excitement that we can work with such awesome customers !!!" Pinnacle is proud to partner with this quality vehicle rental business.Corey Rhodes of BusMax
Just had to say "Thank you” for being such a delight to work with. The shuttle was on time, James was a delightful and accommodating driver and your professionalism helped to make Brittany’s wedding day perfect and special. Thank you so much for being what every transportation company should be!!